Shipping Knowledge Base
Resources
Helpful information for sending freight to Christmas Island and the Cocos (Keeling) Islands.
Freightshop guides
Everything you need to prepare your freight.
Select a guide below for details about packing, paperwork and sending cargo.
8 guides 28 sections
Cargo cut-off times
Find out when to book, when to bring your freight to us, and when your paperwork is needed.
Shipping Information
How to pack and label your freight, complete the paperwork and avoid delays.
IATA Lithium Battery Guidance (2026)
What to check before sending batteries, including lithium batteries, by air.
Export Compliant Invoice Requirements (EDN)
What details we need on your invoice for shipments that require an export declaration.
Commercial Invoice Template
Use this example to prepare an invoice with the information we need.
Incoterms 2020 Guide
Find out who pays for freight, insurance and other shipping costs.
International Goods - Transshipment
What to know when your freight travels through another country.
Packaging Service
Find out how to prepare your goods and when we can help with packaging.